Customer Returns and Refunds
- The system keeps track of the refund rate on each item, when the rate becomes high for a possible suspension, you will get notified to see what actions needed to be taken to avoid any suspension.
- each item return has multiple reasons, but azszero is smart enough to see the main reason that could lead to a possible suspension.
- Each item that has returns will show how many customers wrote the return reason, you can refer to that to understand what went wrong.