Customer Returns and Refunds

Amazon FBA App Features
Actions for Split Testing
Amazon Refunds
  • The system keeps track of the refund rate on each item, when the rate becomes high for a possible suspension, you will get notified to see what actions needed to be taken to avoid any suspension.
  • each item return has multiple reasons, but azszero is smart enough to see the main reason that could lead to a possible suspension.
  • Each item that has returns will show how many customers wrote the return reason, you can refer to that to understand what went wrong.